Legal

Privacy Policy

Last Updated: April 14, 2026  ·  Effective Date: April 14, 2026

1. Introduction

Welcome to AI Employees Inc ("we," "our," or "us"). AI Employees Inc is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at aiemployeesinc.com and use our AI-powered workforce automation services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please discontinue use of our Services immediately.

If you have questions or concerns about this policy or our practices with regard to your personal information, please contact us at sam@aiemployeesinc.com.

2. Information We Collect

We collect information that you provide directly to us, information collected automatically when you use our Services, and information obtained from third-party sources.

2.1 Information You Provide to Us

We collect information you voluntarily provide when you:

  • Register for an account: name, email address, phone number, company name, job title, and billing information.
  • Request a demo or contact us: name, email address, phone number, company name, and the content of your message.
  • Subscribe to our newsletter or marketing communications: email address and preferences.
  • Configure your AI Employees: business knowledge base data, brand voice settings, call scripts, schedule information, and CRM credentials.
  • Communicate with our support team: content of your communications and any attachments.

2.2 Information Collected Automatically

When you access our website or Services, we automatically collect certain information, including:

  • Device information: IP address, browser type and version, operating system, device identifiers.
  • Usage data: pages visited, time spent on pages, links clicked, referring URLs, search queries within the Services.
  • Log data: server logs, error reports, activity timestamps.
  • Communication data: call recordings, transcripts, chat logs, and email drafts generated through our AI Services (subject to your configuration and applicable law).

2.3 Information from Third Parties

We may receive information about you from third-party sources such as:

  • CRM platforms you integrate with our Services (e.g., Salesforce, HubSpot, Pipedrive)
  • Calendar services (e.g., Google Calendar, Microsoft Outlook)
  • Social media platforms when you connect them to our Marketing AI features
  • Analytics providers
  • Business data enrichment services

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, operate, maintain, and improve our AI workforce automation Services, including training your AI employees on your business data.
  • Account Management: To create and manage your account, verify your identity, and process billing.
  • Customer Support: To respond to your inquiries, troubleshoot issues, and provide technical assistance.
  • Communications: To send you service-related notifications, product updates, security alerts, and marketing messages (where permitted by applicable law and your preferences).
  • Analytics & Improvement: To monitor and analyze usage patterns, performance metrics, and user behavior to improve the quality and reliability of our Services.
  • Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests.
  • Safety & Security: To detect, prevent, and investigate fraud, unauthorized access, and other potentially illegal activities.
  • Business Operations: To carry out internal business operations including auditing, troubleshooting, data analysis, testing, research, and development.

4. Cookies & Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience on our website and Services.

4.1 Types of Cookies We Use

  • Essential Cookies: Necessary for the website and Services to function. These cannot be disabled.
  • Performance Cookies: Collect anonymized data about how visitors use our website to help us improve it.
  • Functionality Cookies: Remember your preferences and settings to provide a personalized experience.
  • Marketing Cookies: Used to deliver relevant advertising and track the effectiveness of marketing campaigns.
  • Analytics Cookies: Provided by services such as Google Analytics to help us understand website traffic and behavior.

4.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse new cookies, disable existing cookies, or receive a warning before a cookie is stored. Please note that disabling cookies may affect the functionality of our Services. For more information, visit allaboutcookies.org.

5. Data Sharing & Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • Service Providers: We share information with trusted third-party vendors who assist us in operating our business, such as cloud hosting providers, payment processors (e.g., Stripe), analytics services, and customer support tools. These vendors are contractually obligated to protect your information and may only use it for the purposes we specify.
  • Integrated Platforms: When you connect third-party services (e.g., your CRM or calendar), we share necessary data to enable those integrations. Their use of your data is governed by their own privacy policies.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).
  • Business Transfers: In the event of a merger, acquisition, restructuring, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
  • Protection of Rights: We may share information to protect the rights, property, or safety of AI Employees Inc, our customers, or others.
  • With Your Consent: We may share your information for any other purpose with your explicit consent.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Account data is retained for the duration of your account and for a period of up to 3 years after account closure, unless you request deletion.
  • Call recordings and transcripts are retained according to your account settings. You may configure retention periods within your dashboard.
  • Billing and financial records are retained for a minimum of 7 years as required by applicable financial regulations.
  • Marketing data is retained until you unsubscribe or request deletion.

When information is no longer needed, we securely delete or anonymize it in accordance with our data destruction policies.

7. Your Rights

Depending on your location, you may have the following rights with respect to your personal information:

7.1 For EU/EEA Residents (GDPR)

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data in certain circumstances.
  • Right to Restriction of Processing: Request that we limit how we process your data.
  • Right to Data Portability: Receive your data in a structured, commonly used, machine-readable format.
  • Right to Object: Object to processing of your data for direct marketing or legitimate interests.
  • Right to withdraw consent at any time where processing is based on consent.

7.2 For California Residents (CCPA/CPRA)

  • Right to know what personal information we collect, use, share, and sell.
  • Right to delete personal information we have collected (with exceptions).
  • Right to opt-out of the sale or sharing of personal information (we do not sell personal information).
  • Right to non-discrimination for exercising your privacy rights.
  • Right to correct inaccurate personal information.
  • Right to limit use and disclosure of sensitive personal information.

To exercise any of your rights, please contact us at sam@aiemployeesinc.com. We will respond within 30 days (or as required by applicable law). We may need to verify your identity before processing certain requests.

8. Data Security

We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, use, alteration, disclosure, or destruction. Our security measures include:

  • End-to-end encryption for all data in transit (TLS 1.2+) and at rest (AES-256)
  • SOC 2 Type II compliance
  • Multi-factor authentication requirements
  • Role-based access controls and least-privilege principles
  • Regular security audits and penetration testing
  • Employee security training and background checks
  • Incident response and breach notification procedures

No method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. In the event of a data breach that affects your rights, we will notify you and relevant authorities as required by applicable law.

9. Children's Privacy

Our Services are not directed to children under the age of 13 (or 16 in the EU/EEA). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at sam@aiemployeesinc.com and we will promptly delete such information. If we become aware that we have collected personal data from a child without parental consent, we will take steps to remove that information from our servers.

10. International Data Transfers

AI Employees Inc is based in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our servers are located. These countries may have data protection laws that differ from those of your country.

For transfers from the EU/EEA, we ensure adequate safeguards are in place in accordance with GDPR, including Standard Contractual Clauses (SCCs) where applicable.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you via email (if you have an account with us) of material changes
  • Post a notice on our website for a reasonable period of time

We encourage you to review this Privacy Policy periodically. Your continued use of our Services after we post changes constitutes your acceptance of those changes.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

For EU/EEA residents: if you are not satisfied with our response to your privacy inquiry, you have the right to lodge a complaint with your local data protection supervisory authority.